You have questions - We have answers!
While we do our very best to answer everyones questions, our customers will always have questions. To save you some time we have put some of the most commonly asked questions on our site for you.
If you have a particular question that we haven't covered, then please email us or call our main office at 801.268.4134 and we will do our best to get back to you within 24 hours.
What are your office hours?
Although we would like to keep them chained to their desks 24/7, we do let them go home so our Murray office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. or by appointment after hours and on weekends. If you need special accomodations, please contact your leasing agent.
Where are your homes located?
New rental homes come onto our listings daily, so be sure to bookmark us and check back regularly. Our homes are located throughout the Salt Lake County and parts of Utah County. Take a look at our search map. We cover areas such as Daybreak, Downtown, West Jordan, South Jordan, Riverton, Herriman, Draper, Sandy, Midvale, U of U, West Valley, The Oaks, Suncrest, and The Maples.
Do I have to pay to use your services?
We don't charge to help you find a home. But if you decide to enter into a lease agreement for any of our properties, there is a $20/per application processing fee.
Do you allow pets in your leasing properties?
Many properties do allow pets. However, the pet policy varies from property to property, depending upon the owner's terms. You should plan on a additional Pet Deposit and Pet Rent for all properties that allow pets.
Do you allow smoking in your leasing properties?
All of our properties are non-smoking units.
How does a regular Lease compare with a Lease-Purchase?
With a rental lease, typically one year, you are purely paying rent for the right to live in someone else's property. With a lease-purchase, you enter into a longer agreement (usually two years) to buy the property during the second year of your lease, with a portion of your on-time monthly payment going towards the purchase of the home.
What's the difference between Lease-Purchase and Rent to Own?
There is no difference, it is the same process. It's also known as lease with option to buy, lease to purchase, lease option, etc.
How do you select who qualifies for a Lease or Lease-Purchase?
We use a five-step qualifying process. This includes a credit check, employment verification, current and previous residency verification, public record search and criminal background check.
If I enter into your Lease-Purchase Program, can I get owner financing?
Yes. Using our lease-purchase program, you can exercise your option to purchase the home during the second year of your lease term.
My credit is less than perfect. Will I still qualify for the Lease?
Sure - We will most likely have a program to fit your situation, regardless of your credit history. Since we do not use a conventional qualifying process, we look at many factors besides just your credit score. Unlike many financial institutions, we are mainly concerned with your ability to fulfill your monthly payment obligation.
Do I have to have a minimum credit score?
Although we will review your credit report, we look at your total financial situation and consider your ability to make your monthly payments. We work with individuals with all types of credit backgrounds, so regardless of your situation we will more than likely have a program for you.
How long does it take to complete the application process?
We like to keep things fast and simple so we offer a streamlined application process. Once you locate the property you want, the application process typically can be completed within a 24 hours. We encourage you to make sure your current landlord is informed that you are possibly moving in the near future and proper notice is given to them.
When can I move in?
After the application process is completed, the lease agreement signed, and all required payments collected, utilities put in your name, you are free to move in to your new home.
Can I buy the house I'm leasing using outside financing?
Yes. When you are able to exercise your purchase option during the second year of your lease term, you can seek financing from whatever source you choose.
Can you help me select the home that's right for me and my situation?
Absolutely! We have numerous leasing specialists on staff to take you through the process step by step, answering all your questions and directing you to the rental home that would best suit your situation.
How long does the lease agreement last?
For a straight lease, the term is typically one year. We will entertain the idea of doing a shorter term lease or even a longer lease but this is a case by case situation and you will want to talk to your leasing agent about that possiblity.
How much does it cost to move into a rental home?
The down payment amounts vary from house to house, with a minimum typically of a security deposit which is usually equal to one months rent. You will also need to pay your first month's rent or prorated rent, if you are taking occupancy in the middle of the month. If you enter into a lease purchase arrangement, a percentage of your down payment will be applied to your purchase.
Do you have restrictions on the source of the funds used for my security deposit or down payment?
No. Since we're not a traditional property management company following a conventional qualifying process, your down payment can come from a variety of sources, like a family loan or gift, proceeds from the sale of an asset, or another loan that we've never heard of.
What's the best way to see the homes you have available?
You're already here! You can search based on selected criteria, such as location and price range. Each listing includes a photograph of the property, property address, required down payment, monthly payment and a detailed description. You will also find the leasing agents contact info for any questions you may have about that particular property.
How can I see the homes I'm interested in?
Each listing includes a street address so you can drive by and see the outside of the home and get a feel for the general neighborhood. However, to get inside you will need to get in touch with us and make an appointment to view the property. Make a list of the homes that match your selection criteria and call our office; a leasing agent will take it from there.
Can I make improvements to the home?
We're happy for you to do regular maintenance and minor improvements, but any major improvements will require the permission of the owner.
Is the purchase price locked when I enter into the lease-purchase agreement?
A minimum purchase price will be identified on your lease-purchase contract. At the time you exercise your option to buy, an appraisal will be completed. The purchase price will be the higher of either the contract minimum price or the appraised value.
I found a home I like, but I'm not able to move in for a few months?
The only way to secure the home you choose is to complete the leasing application process and begin lease payments within two weeks of when you sign the lease. But since we typically have houses available in each community, it is highly likely that you will find another suitable home when you're ready to move in. We update our rental home listings daily, so check our website and weekly ads regularly.
When is my rent due?
Rent is due on the 1st day of each month by 5:00p.m.
How do I report maintenance issues?
The best way to report maintenance, repairs, or damages to the property is on our website. You are already here, so please fill out
Warranty Request Form. If this is a maintenance emergency, please contact 801.268.4134 and listen to the menu for the maintenance persons phone number. If it's not an emergency, please report using our website and we will contact you shortly to schedule an appointment to fix the issue.
My lease is up. How do I renew? How do I give notice that I will be moving?
If you would like to renew your lease. Great, please contact your leasing agent for the documentation to renew your lease. If you are planning on moving, you are required to give a Written 30 Day Notice to Vacate. In other words, if your lease expires the last day of April and you are planning on moving the last day of April, you will want to give notice to CDA Properties in writing on or before the last day of March. CDA will send you Move-Out Package to give more instuctions to the move out process.
